Refund Policy

1. Refund Eligibility

We stand behind the quality of our products and want you to be fully satisfied with your purchase. Our refund policy allows for returns up to 45 days from the date of purchase, provided the product is in its original, unused condition.

2. Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer support team to request a Return Merchandise Authorization (RMA) number
2. Package the item securely, including all original packaging and accessories
3. Include the RMA number on the outside of the package
4. Ship the item to the address provided by our customer support team

Once we receive and inspect the returned item, we will process your refund. Please allow 5-10 business days for the refund to appear on your original payment method.

3. Exceptions

The following items are not eligible for refund:

• Products that have been used or show signs of wear
• Customized or personalized items
• Downloadable digital products
• Gift cards

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team within 48 hours of receipt. We will arrange for a replacement or refund, including covering the cost of return shipping.

5. Refund Amount

Refunds will be issued for the full purchase price of the item. Shipping costs are non-refundable unless the return is due to our error (e.g., you received an incorrect or defective item).

6. Extended Holiday Return Policy

For items purchased between November 1 and December 31, the 45-day return period will extend through January 31 of the following year to accommodate holiday gifts.

7. Changes to Policy

We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for any updates.